Everything we run, so you don't have to
Services
Help Desk & Support
Fast, US-based IT help desk support for your whole team. Phone, chat, and remote access — real humans who resolve issues fast.
Network & Infrastructure
Proactive 24/7 monitoring and management of your network, servers, and infrastructure. We catch problems before they cause downtime.
Backup & Recovery
Automated, immutable backups and tested recovery plans so your data is never truly at risk. We test restores so you know recovery works before you need it.
vCIO & IT Strategy
A fractional CIO who aligns your technology investments with your business goals. Quarterly reviews, IT roadmaps, budget planning, and vendor management.
Managed IT
Fully outsourced IT for growing businesses — 24/7 monitoring, unlimited help desk, patching, and a named engineer who knows your environment. One flat monthly fee.
Co-Managed IT
Augment your internal IT team instead of replacing it. Facet MSP covers after-hours, tier-1 tickets, patching, and specialist projects so your in-house staff can do the work that matters.
Procurement & Assets
Standardized hardware, negotiated pricing, and a live asset register with warranty and refresh dates. Know what you own, what it cost, and when it needs replacing.
VoIP & UC
Business phone systems on Microsoft Teams Phone or hosted VoIP — number porting, call flows, E911, and multi-location extensions, managed by the team that runs your network.
Cloud
Cloud & Microsoft 365
Expert Microsoft 365 management, cloud migrations, and ongoing optimization. Get more out of M365 and stop paying for tools you're not using.
Microsoft Azure
Azure architecture, identity, and cost management for businesses that need cloud infrastructure without a cloud engineering team.
Teams & SharePoint
Teams and SharePoint structured so people can actually find things — permissions that make sense, governance that holds, and file sprawl brought under control.
Cloud Migration
Email, file, and server migrations planned properly and executed on a weekend — with a rollback plan, and no mailbox left behind.
Cybersecurity
Cybersecurity
Endpoint protection, threat monitoring, and security policies that keep your business safe from cyberattacks and compliant with industry regulations.
Managed SOC & MDR
24/7 threat detection and response backed by human analysts. We investigate what automated tools flag — and contain it, instead of emailing you about it.
Endpoint Security
EDR, least-privilege enforcement, and hardened device baselines on every laptop, desktop, and server — so one compromised machine stays one compromised machine.
Email Security
Advanced phishing defense, DMARC enforcement, and business email compromise protection — because most breaches still start in the inbox.
Cyber Risk Assessment
A written, scored assessment of where your security actually stands — prioritized by what to fix first, and honest about what you can fix without us.
Penetration Testing
Scoped, authorized testing that tries to break in the way an attacker would — with a written report your auditors and insurers will accept, and a retest included.
Compliance
The technical controls, documentation, and continuous evidence that compliance frameworks require — implemented and maintained, not merely advised on.
AI
AI Readiness
A bounded diagnostic that tells you where your business actually stands on AI — including when the answer is "not yet."
AI Assessment
A structured assessment of whether your business can adopt AI safely: data hygiene, permissions, security posture, licensing, and realistic use cases.
AI Governance
Shadow AI discovery, data leakage assessment, acceptable-use policy, vendor risk review, and audit trails — governance for the AI your staff are already using.
AI Roadmap
Use cases ranked by return, pilots designed with a success measure agreed up front, honest measurement, and a path from one working pilot to production.