IT that protects your
clients as much as you do.
Facet MSP provides managed IT built for law firms — where client confidentiality isn't optional, downtime isn't billable, and ransomware isn't a hypothetical. US-based team, written SLAs, proactive security.
The risks are real
Why IT matters more for law firms than most industries
A ransomware attack on a law firm is an existential event.
Client files, case documents, communications — all encrypted and held hostage. Firms that pay the ransom still face weeks of recovery. Firms that don't may lose years of work. Prevention is the only viable strategy.
Every hour of downtime is a billable hour lost.
When attorneys can't access their documents, email, or practice management system, the clock stops. IT problems don't just cost money — they interrupt active matters and damage client relationships.
Client confidentiality is a professional obligation, not a preference.
Bar rules require attorneys to take competent measures to protect client data. A misconfigured email account, an unencrypted laptop, or an ex-employee with lingering access can become a disciplinary matter.
Practice management software is the center of your operation.
Clio, MyCase, Aderant, NetDocuments — these platforms are how your firm runs. When integrations break, billing stalls and cases slip. IT needs to support these systems, not fight them.
Professional responsibility
Attorneys have a duty of technology competence
Competence includes understanding the benefits and risks of relevant technology.
Attorneys must make reasonable efforts to prevent unauthorized disclosure of client information.
Many state bars have issued guidance requiring written security policies, encryption, and access controls for client data.
Facet MSP helps law firms implement and document the technical controls that satisfy these requirements. We're not lawyers — but we know what the bar expects from your IT.
What we manage
Built for how law firms actually operate
24/7 Threat Monitoring & EDR
Endpoint Detection & Response on every attorney and staff workstation. Behavioral analysis catches ransomware and novel threats before they encrypt a single file — not after.
Email Security & Anti-Phishing
Advanced email filtering layered on Microsoft 365 or Google Workspace, plus security awareness training. Phishing is the most common attack vector for law firms — we shut it down at the source.
Practice Management Software Support
We support the platforms attorneys actually use — Clio, MyCase, iManage, NetDocuments, Aderant. When software integrations break or performance degrades, we resolve it, not the vendor's tier-1 support line.
Backup & Ransomware Recovery
Immutable, encrypted backups following the 3-2-1 rule. If ransomware hits, we restore from clean backups — no negotiating with attackers, no paying the ransom. Documented RTO and RPO targets before you need them.
Attorney & Staff Help Desk
US-based technicians available by phone, chat, and remote access. Attorneys get fast resolution without explaining IT basics to an offshore tier-1 rep. Critical issues: 15-minute response.
Access Control & Offboarding
Attorney departure or staff termination? Accounts revoked immediately, devices secured, client file access removed — with a documented audit trail. No lingering access, no forgotten credentials.
What changes
What your firm looks like when IT isn't a liability
Most law firms don't have a cybersecurity strategy — they have antivirus software and luck. We replace that with proactive monitoring, tested recovery procedures, and a written plan before anything goes wrong.
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Client files protected from ransomware with immutable backups
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Attorneys back online within minutes when issues occur, not hours
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Professional responsibility obligations supported with documented controls
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Practice management software running reliably with expert support
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Departing attorneys offboarded completely with audit-ready documentation
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Predictable flat monthly cost — no emergency IT invoices
Free Assessment
Ready to secure your firm's IT?
Book a free 45-minute IT assessment. We'll review your current setup, identify your biggest risks, and give you an honest picture of where you stand — with no obligation.
No commitment · 45 min · Free · US-based team