IT that runs as smoothly as your spa
Facet MSP provides managed IT services built around the way medical spas actually operate — booking systems, patient data, multi-location networks, and a staff that turns over. We handle IT so you can focus on clients.
45 min · Free · No commitment
The IT challenges medical spas face every day
Your POS and booking software go down at the worst possible time. Downtime during peak hours — a Saturday afternoon, a fully booked treatment day — means lost revenue and unhappy clients. IT issues can't wait until Monday.
Patient data is regulated. Your IT rarely is. Medical spas handle sensitive health information, payment card data, and in some cases PHI that carries HIPAA implications. Most IT setups weren't built with this in mind.
Staff turnover creates security gaps. High turnover is a fact of life in aesthetics. But every departure is a security event — shared passwords, account access that's never revoked, devices that walk out the door.
Multiple locations, multiple headaches. Each location has its own devices, its own network, its own quirks. Coordinating IT across locations without a central system is a part-time job you didn't sign up for.
Everything your spa's IT needs. Nothing it doesn't.
Help Desk for Your Team
US-based technicians available by phone, chat, and remote access. Your front desk staff and aestheticians get IT help fast — without you getting pulled in to troubleshoot.
POS & Booking System Support
We support the software your business runs on — EMR platforms, booking systems, POS terminals. When a software integration breaks, we're the ones who figure it out.
Data Security & Compliance
Endpoint protection on every device, encrypted backups, MFA enforcement across staff accounts, and documentation to support HIPAA requirements where applicable.
Multi-Location Network Management
Every location managed from one team. Consistent security policies, centralized monitoring, and coordinated vendor relationships — whether you have two locations or twenty.
Staff Onboarding & Offboarding
New hire? We provision their device and set up their accounts. Staff departure? Accounts revoked immediately, no loose ends. Every change handled securely and completely.
Backup & Business Continuity
Automated daily backups of client records, financial data, and operational files. If anything goes wrong — hardware failure, ransomware, accidental deletion — you're back up fast.
What changes when your IT actually works
- Your booking and POS software stay running during peak hours
- Patient and payment data protected with compliant security controls
- Staff turnover handled without creating security gaps
- Every location managed consistently by one trusted team
- IT issues resolved without pulling you away from clients
- Predictable monthly cost — no surprise invoices
We're different in the ways that matter to spa operators
Built for high-turnover teams.
We make onboarding and offboarding a documented, repeatable process — not a panicked Friday afternoon scramble.
Multi-location, one playbook.
Every device, every site, the same security baseline and the same support workflow. Your team doesn't have to remember which location uses what.
We speak your software's language.
POS, booking, EMR, payment terminals — we know which integrations fail and how to fix them without escalating to a vendor support queue.
Ready to take this off your plate? Six questions.
Spend 90 seconds answering. We'll spend a few hours putting together a written assessment of where your IT stands — and a 45-minute call with one of our engineers.