IT that runs as
smoothly as your spa.
Facet MSP provides managed IT services built around the way medical spas actually operate — booking systems, patient data, multi-location networks, and a staff that turns over. We handle IT so you can focus on clients.
Sound familiar?
The IT challenges medical spas face every day
Your POS and booking software go down at the worst possible time.
Downtime during peak hours — a Saturday afternoon, a fully booked treatment day — means lost revenue and unhappy clients. IT issues can't wait until Monday.
Patient data is regulated. Your IT rarely is.
Medical spas handle sensitive health information, payment card data, and in some cases PHI that carries HIPAA implications. Most IT setups weren't built with this in mind.
Staff turnover creates security gaps.
High turnover is a fact of life in aesthetics. But every departure is a security event — shared passwords, account access that's never revoked, devices that walk out the door.
Multiple locations, multiple headaches.
Each location has its own devices, its own network, its own quirks. Coordinating IT across locations without a central system is a part-time job you didn't sign up for.
What we manage
Everything your spa's IT needs. Nothing it doesn't.
Help Desk for Your Team
US-based technicians available by phone, chat, and remote access. Your front desk staff and aestheticians get IT help fast — without you getting pulled in to troubleshoot.
POS & Booking System Support
We support the software your business runs on — EMR platforms, booking systems, POS terminals. When a software integration breaks, we're the ones who figure it out.
Data Security & Compliance
Endpoint protection on every device, encrypted backups, MFA enforcement across staff accounts, and documentation to support HIPAA requirements where applicable.
Multi-Location Network Management
Every location managed from one team. Consistent security policies, centralized monitoring, and coordinated vendor relationships — whether you have two locations or twenty.
Staff Onboarding & Offboarding
New hire? We provision their device and set up their accounts. Staff departure? Accounts revoked immediately, no loose ends. Every change handled securely and completely.
Backup & Business Continuity
Automated daily backups of client records, financial data, and operational files. If anything goes wrong — hardware failure, ransomware, accidental deletion — you're back up fast.
What you get
What changes when your IT actually works
Most medical spas are running on IT that was cobbled together over time. We take it from reactive to reliable — with a clear plan, a written SLA, and a team that treats your business like a business.
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Your booking and POS software stay running during peak hours
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Patient and payment data protected with compliant security controls
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Staff turnover handled without creating security gaps
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Every location managed consistently by one trusted team
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IT issues resolved without pulling you away from clients
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Predictable monthly cost — no surprise invoices
Free Assessment
Ready to take IT off your plate?
Book a free 45-minute IT assessment. We'll review your current setup, identify risks, and give you an honest picture of where you stand — with no obligation.
No commitment · 45 min · Free · US-based team