Your Network, Managed Before It Breaks
Proactive monitoring and management of your switches, routers, servers, and everything in between — so downtime stays theoretical, not actual.
Sound Familiar?
Network downtime is expensive — and it rarely announces itself. A failed switch, a misconfigured router, a server running out of disk space. These problems don't send a calendar invite. They just stop your business cold. And when they happen, the question isn't just "what broke?" — it's "how long has this been getting worse?"
For most growing businesses, the network "just works" until it doesn't. Nobody's watching the logs, nobody's tracking capacity trends, and nobody's tested the failover since it was set up. The on-site IT person is too busy with tickets. The previous MSP is too busy with other clients.
The real danger is the slow degradation — the network that runs fine until the day you hire 15 people, open a second location, or move to a new office. Then suddenly everything grinds to a halt and you're making expensive, rushed decisions.
Facet MSP manages your infrastructure proactively. We monitor constantly, patch on schedule, and plan ahead — so your network scales with your business instead of behind it.
What's Included
Complete management, from edge to core
24/7 Infrastructure Monitoring
We watch your network around the clock — CPU, memory, disk usage, bandwidth, and uptime — all tracked with alerting thresholds tuned to your environment. We know about problems before your employees do, which means we're fixing them before anyone notices.
Patch Management
Unpatched systems are the #1 attack vector — and the most preventable one. We maintain a defined patching schedule for all servers, switches, routers, and endpoints. Updates are tested and deployed during maintenance windows so your business isn't disrupted.
Firewall & Perimeter Management
Your firewall is your first line of defense — and a misconfigured one is worse than none at all. We manage firewall rules, VPN configurations, and access policies to ensure your network perimeter is tight, current, and tested against real-world threat scenarios.
Server Management
Windows Server, Linux, and virtual machine environments — we keep your servers healthy, optimized, and backed up. That includes performance tuning, storage management, role configuration, and making sure your virtualization platform isn't quietly running out of resources.
Wi-Fi Design & Management
Dead zones, dropped connections, and overcrowded access points are productivity killers. We design wireless networks that actually cover your space, segment guest traffic from internal systems, and scale cleanly as you grow — then we manage them ongoing.
Network Design & Optimization
Whether you're opening a new office, adding 30 employees, or just running slow — we assess your network and make it right. That includes capacity planning, segmentation strategy, redundancy design, and ensuring your infrastructure scales with your business instead of behind it.
Full Environment Documentation
We maintain living network diagrams, asset inventories, and runbooks for your entire environment. When something breaks at 2am, nobody is guessing what goes where. Documentation also means any technician on our team can assist you — not just the one who set things up three years ago.
ISP & Vendor Coordination
Internet down? Hardware failed? We deal with the vendors so you don't lose hours on hold with your ISP or chasing down a warranty replacement. We own the relationship and the resolution — you just get a status update and a working network.
What You'll Notice
Stability you can build on
- Outages become rare events instead of routine occurrences
- You know about problems before your employees do
- Network performance scales as your team and business grow
- Migrations and infrastructure upgrades stop feeling like emergencies
- Every piece of hardware in your environment is tracked and managed
By the numbers
80%+
Of issues caught before they cause user-facing downtime
24/7
Infrastructure monitoring — nights, weekends, holidays
100%
Documented environments — no mystery infrastructure
Why Facet MSP
We're different in the ways that matter
We've seen it at every size.
From 10-person teams to 500-employee enterprises — we know what a healthy network looks like at your stage and how to build toward the next one.
Proactive, not reactive.
Our monitoring stack catches over 80% of issues before they cause downtime. We're fixing problems you don't even know you have.
Turnkey hardware sourcing.
When equipment needs to be replaced, we source, configure, and install it — no chasing quotes, no waiting on shipping, no guessing which model to buy.
Free Assessment
Ready to take IT off your plate?
Book a free 45-minute IT assessment. No commitment, no sales pressure — just an honest look at where you stand and how we can help.
No commitment · 45 min · Free · US-based team