Talk to a person, not a ticket queue.
There's no contact form on this page, on purpose — every path below reaches a real person or takes you straight to a real answer, without a "someone will be in touch" form sitting in between. A form is a queue with extra steps; the number, the inbox, and the calendar below aren't. If you've ever submitted a contact form and waited three days for a form-letter reply, this page is built to not be that.
Pick whichever one matches how you'd rather start the conversation — call if it's urgent, email if you'd rather write it out, or jump straight to a scheduled assessment if you already know you want to talk it through. None of these paths requires you to already be a client, and none of them commits you to becoming one.
Three ways in, and all three land with a real person on the other end — the difference is only in how fast you want a reply and how much you want to say up front.
Reaches our team across Pacific and Eastern coverage — Los Angeles, Miami, and Tampa all answer the same line, so it doesn't matter which office is technically closest to you. If you're calling about something that's actively broken, say so up front; that's what gets you routed fastest. Outside business hours, current clients follow the escalation path in their onboarding materials rather than this general line.
For anything that's easier to write down than to say out loud — a question, a referral, or a second opinion on something your current provider told you. A person reads every message that comes into this inbox; nothing here routes into an automated ticket system first. Include your company name and rough headcount if you have a specific question about pricing or scope, so the reply can actually be useful rather than generic.
Two minutes of questions and we check your domain's mail security for you — no calendar, no commitment. Good for when you'd rather see something concrete about your current setup before you talk to anyone. You can still book a call at the end if you want one.
Rather see something first?
The free assessment wizard asks a handful of questions about your setup and runs a scan of your domain's public DNS — it takes about two minutes, and you'll hear back with a written summary rather than a sales pitch. It's the same starting point whether you're evaluating an MSP for the first time or comparing us against a provider you already have.
Nothing about the scan requires handing over credentials or granting access to anything — it looks at what's already public about your domain (mail routing, SPF, DMARC, DKIM) the same way any outside party could. The written follow-up explains what that scan found, in plain language, before any conversation about becoming a client happens.
If the scan turns up something that looks urgent — a missing DMARC record, for instance, on a domain that handles sensitive email — we'll say so plainly in that first reply rather than saving it for a sales call. That applies whether or not you ever become a client; a real gap in your email security is worth flagging on its own.
Where we are
Three physical offices, one phone number, and one support desk — whichever office is nearest to you, you're reaching the same team either way. There's no regional tier of service; the standards, tools, and escalation path are identical across all three, and a ticket opened from any one of them is handled by whichever engineer is available, not gated to a specific city's roster.
Los Angeles
Our founding office, covering California and the Western US on Pacific business hours.
Miami
A Brickell-area office covering South Florida and the Southeast on Eastern business hours.
Tampa
Covering Tampa Bay and the surrounding Central Florida area, also on Eastern business hours.