Client Work

Work that speaks
for itself.

Facet Interactive has delivered technology solutions across healthcare, enterprise, media, e-commerce, and more. Here's a selection of client work from our portfolio.

28+

Client projects delivered

15+

Years average team experience

100%

Client satisfaction on delivered engagements

10+

Industries served

Cloud & Integration Healthcare

Multi-Brand Healthcare Provider

A semi-national healthcare provider with multiple patient-facing brands needed a unified technology platform that could scale as they expanded nationwide.

Challenge

Complex AWS infrastructure, a fragmented Drupal CMS, and a Salesforce implementation that required significant rework — all while keeping four live patient-facing websites operational.

Solution

Facet deployed a Drupal 9 distribution spanning all brands, rebuilt Salesforce Sales Cloud with a multi-touchpoint attribution model, implemented GitLab CI/CD on Pantheon, and migrated 30+ PHP applications to a standardized AWS LAMP stack.

Results

  • Unified content publishing across four brands
  • Scalable Salesforce architecture ready for national rollout
  • Standardized CI/CD pipeline reducing deployment risk
  • Marketing teams operating independently with no-code automation
SalesforceAWSDrupal 9CI/CDZapier
Technical Delivery Technology / Staffing

iSpace (IT Staffing, Los Angeles)

An LA-based IT staffing agency needed to fulfill complex Drupal contracts without the bench depth — in a market where demand for qualified developers far outpaced local supply.

Challenge

iSpace had incoming pipeline deals stalling because they couldn't staff senior Drupal development resources fast enough to close and deliver on enterprise contracts.

Solution

Facet provided flexible Drupal development and architecture resources across multiple engagement models. Delivered two major projects simultaneously: migrating 26 Cal State LA websites from static HTML to Drupal 7, and building a customer self-service portal with SAP integration for Virco.

Results

  • 600+ billable hours delivered on time
  • 100% client satisfaction reported across all engagements
  • Enabled iSpace to close previously stalled pipeline deals
  • Freed CSULA's internal staff from content migration work
Drupal 7SAP IntegrationHigher EducationEnterprise
Digital Transformation Higher Education

Cal State Los Angeles

California State University – Los Angeles needed to modernize 26 departmental websites from static HTML into a maintainable, modern CMS — without disrupting active content teams.

Challenge

26 static sites across two departments, no standardized publishing workflow, and a content team that needed to operate the new system independently after launch.

Solution

Facet migrated all 26 sites to Drupal 7 with a standardized component framework, developed training materials and documentation enabling content managers to self-serve, and freed CSULA's internal technical staff to focus on infrastructure improvements.

Results

  • 26 sites migrated on schedule
  • Content teams fully self-sufficient post-launch
  • Internal IT freed from content management overhead
  • Documented system enabling long-term maintainability
Drupal 7CMS MigrationTrainingHigher Education
Technical Leadership Media / Publishing

National Media & Obituary Platform

A major US media platform serving millions of monthly visitors needed fractional technical leadership to guide architecture decisions and navigate a complex product roadmap.

Challenge

Growing technical debt, an architecture at scale that demanded senior decision-making, and business stakeholders who needed technology explained in business terms.

Solution

Facet provided senior technical product leadership — translating business requirements into engineering direction, establishing architecture standards, and aligning cross-functional teams on a pragmatic roadmap.

Results

  • Clear technical roadmap communicated to executive stakeholders
  • Architectural standards established for the engineering team
  • Reduced decision bottlenecks between business and engineering
  • Platform stability improved as a result of proactive planning
Product ArchitectureTechnical LeadershipMediaScale
Custom Platform Insurance / Risk

Paladin Risk Management

An insurance and risk management firm needed a custom web portal for insurance certificate tracking — replacing a manual, spreadsheet-driven process that didn't scale.

Challenge

Certificate management was handled entirely through spreadsheets and email, creating compliance gaps, version control issues, and a process that couldn't keep pace with client growth.

Solution

Facet built a structured certificate tracking portal with automated workflows, audit trails, and role-based access — converting a fragmented manual process into a governed digital system.

Results

  • Manual certificate tracking replaced with automated portal
  • Compliance audit trails built into the workflow
  • Client team operational capacity increased significantly
  • Platform scaled as their client base grew
Custom DevelopmentInsuranceCompliancePortal
E-Commerce Beauty / E-Commerce

Jouer Cosmetics

A premium cosmetics brand needed an e-commerce experience that matched their elevated aesthetic — purpose-built to convert at every touchpoint.

Challenge

The existing site didn't reflect the brand's positioning and was underperforming on mobile conversion — costing revenue at the most critical stage of the funnel.

Solution

Facet built a full e-commerce platform with performance-optimized product pages, brand-forward design, and a mobile-first purchase flow tuned for conversion.

Results

  • Mobile conversion rate improved significantly post-launch
  • Brand experience consistent with premium positioning
  • Product page performance optimized for discovery and purchase
  • E-commerce infrastructure scalable for catalog growth
E-CommerceBeautyMobileCRO

Case studies represent work delivered by Facet Interactive across our Digital, IT, and AI practice areas. View full portfolio →

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